General Conditions of Use

PREAMBLE

This website is operated by FIKOW . Throughout this website, the terms “we”, “us” and “our” refer to FIKOW.

FIKOW provides you with this website, including all information, tools and services offered on it, subject to your full acceptance of the general conditions of use and sale set out below.

By accessing this site and/or making a purchase, you are using our “Services” and agree to be bound by these Terms of Service (“TOS” or “Terms”).

These Terms apply to all users of the Site: visitors, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before accessing our site. If you do not agree to all the terms and conditions of this agreement, you must not use this site or our services.

We reserve the right to update, modify or replace any part of these Terms at any time by posting updates to this site. Your continued use of our site after any changes constitutes acceptance of those changes.

Our store is hosted on a secure e-commerce platform that allows us to sell our products and services online.

1. CONDITIONS OF USE OF THE ONLINE STORE

By accepting these Terms, you represent that you are of legal age in your country of residence, or that you have obtained parental permission to use this site.

You agree not to use our products for any illegal purpose or to violate any laws in your jurisdiction.
Any attempt at fraud, intrusion or virus propagation will result in the immediate suspension of your access.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason.
You agree not to reproduce, copy or exploit all or any part of the Service without our prior written consent.

3. PRODUCTS AND SERVICES

Some products are available exclusively online through our website.
The photos and visuals are presented as faithfully as possible, but we cannot guarantee exact reproduction of colors depending on the screen.

We reserve the right to limit the sale of our products to certain geographic areas or to certain users.

All prices are subject to change without notice.

4. ACCURACY OF INFORMATION AND BILLING

You agree to provide accurate, complete and up-to-date information when making purchases.
We reserve the right to cancel any order in the event of suspected fraud, misuse or non-compliance with the Terms.

5. PAYMENTS AND SECURITY

Payments are processed via secure solutions (bank card, Mobile Money, PayPal, etc.).
All banking data is encrypted and is never stored on our servers.

6. RETURN AND REFUND POLICY

Our return and refund conditions are specified in our Return Policy available on the site.

7. RESPONSIBILITY

FIKOW does not guarantee that use of the service will be uninterrupted, secure or error-free.
We shall not be liable for any indirect or consequential damages related to the use of our products or services.

8. COMPENSATION

You agree to release FIKOW, its directors, employees, partners and service providers from any liability in the event of a claim or dispute related to the use of our products, non-compliance with the Conditions or violation of the rights of a third party.

9. PROHIBITIONS

It is prohibited to use this site for:

disseminate illegal, offensive or discriminatory content,
commit fraud,
hack or disrupt the operation of the site,
illegally collect other people's data.

10. APPLICABLE LAW

These General Conditions are governed by the laws in force in the country where FIKOW is registered.

11. CONTACT

If you have any questions regarding these Terms, you can write to us at:
📧 support@fikow.com